A business profile that builds trust
Complete your business profile: name, description, hours, address, email, and link. A complete profile looks professional and answers questions before they're asked. It's the first thing a new customer sees, so make it count.
Quick replies and automated messages
Stop typing the same thing a thousand times. Set up these features to save time and reply instantly:
- Quick replies for frequent questions (prices, shipping, hours)
- A greeting message for new customers
- An away message when you're not available
- Labels to organize chats (new order, paid, delivered)
The WhatsApp catalog and its limits
WhatsApp Business has a basic catalog inside the app, useful for showing a few products. But it's limited: little customization, no real categories, no clear variants or order cart, and everything lives inside WhatsApp.
That's why many businesses combine it with a full digital catalog. With Vallen you get a professional branded catalog with categories, variants, and orders with a calculated total, and you put that link in your WhatsApp Business profile. The best of both.
Broadcast lists to sell again
Broadcast lists let you send updates and offers to many customers at once (who have you saved) without creating annoying groups. Use them in moderation to announce new products or promotions and re-engage customers who already bought.
WhatsApp Business gives you free tools to look more professional and sell more: a complete profile, quick replies, labels, and broadcasts. Take advantage of them and combine them with a digital catalog to overcome the limits of the built-in catalog. That's how you turn your WhatsApp into a real sales machine.