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Online salesNovember 9, 20266 min read

How to sell to customers in other countries from your business

Family and friends abroad, and even unknown customers, can buy your products if you make it easy. For many entrepreneurs, the diaspora is a great opportunity.

Before launching, resolve four points: what to sell, how to ship, how to get paid and how to communicate.

Choose products suited for shipping

Start with light, sturdy items that are legal to ship, such as crafts, coffee, clothing or accessories. Check customs restrictions in the destination country, especially for food and liquids.

Calculate shipping carefully

Get quotes from several courier companies and calculate cost by weight and destination. Include packaging and decide whether to charge it separately or build it into the price.

  • Package weight and dimensions
  • Estimated delivery time
  • Insurance and tracking
  • Destination taxes or duties

Define how to get paid

Offer methods that work for people abroad: international transfers, digital wallets or card payments. Confirm payment before shipping.

Show clear prices

Present your catalog with prices in the currency most comfortable for the buyer and clarify what shipping includes. Avoid surprises that cancel the purchase.

Communicate and follow up

Mind time zone differences, send the tracking number and notify when the package is on its way. Good follow-up builds trust and repeat purchases.

Selling internationally is possible with suitable products, well-calculated shipping, secure payments and clear communication.

Start with a test: offer your star product to your contacts abroad and learn from the process.

Share your catalog anywhere

With Vallen your catalog has a link you can send to customers in any country.