1. List your tasks
Write down everything you do for a week. You'll see how much time goes to repetitive tasks.
2. Decide what to delegate first
Start with what consumes time and needs little decision-making.
- Packing and preparing orders
- Frequent WhatsApp replies
- Posting content
- Recording sales and expenses
3. Document how it's done
Write a short guide or record a video of the process. Whoever takes the task will know what's expected.
4. Give autonomy with limits
Explain how far that person can decide: maximum discounts, response times, when to consult you.
5. Follow up without micromanaging
Review results, not every step. A short weekly meeting is enough to adjust.
6. Recognize and improve
Thank what goes well and correct respectfully what doesn't. Update the guide with each lesson.
Delegating is a skill learned with practice. Start with one small task, support the process, and let go little by little.