Confirm payment in your account
Never deliver based on a screenshot alone. Verify the money actually appears in your account before shipping or handing over the order.
Common red flags
Be wary when you see any of these situations:
- Pressure to ship the order “right now”
- Overpayment with a request to refund the difference
- Screenshots with details that don't add up
- A customer who avoids giving delivery details
- Large orders from a completely new contact
Set clear policies
Define how payment works, when you ship and what happens with returns. Publishing it helps serious customers respect it.
Keep a record of every order
With Vallen you receive the order organized, with products and amounts, giving you a clear record of what was agreed.
The best defense against fraud is process: confirm the money, have clear policies and record everything. With those habits you sell with more peace of mind.