Choose the right format
A channel broadcasts information one way; a group allows conversation. To announce products and offers, a channel is usually most convenient.
Set rules and frequency
Establish from the start what gets posted and how often. Two or three messages a week are usually enough.
What to share
Mix useful content with offers:
- New products
- Limited-time offers
- Usage tips
- Photos of delivered orders
- Restock notices
Always include your catalog link
Every announcement should lead to your Vallen catalog so customers see prices and order in one tap.
A WhatsApp community is an asset you own. Care for it with useful content and moderate frequency, and you'll have a direct channel to sell each time you launch something.