Let your catalog work for you
The best way to sell after hours is for customers not to need you to see prices and choose. With your Vallen catalog available all day, customers browse and build their order, and you confirm when you're online.
Set up automatic messages
In WhatsApp Business you can enable away and greeting messages. A good message includes:
- Your business hours
- When you'll reply
- Your catalog link to view products
- A friendly tone that builds trust
Communicate hours clearly
Put your hours in your profile, your Instagram bio, and your catalog. When customers know when they'll get a reply, they don't panic. And keep your promise: answer pending messages first when your day begins.
Set a reply routine
Reserve two or three moments a day to check and answer orders. Prioritize those who already sent an order, then those asking questions. Saved quick replies help you answer in seconds.
Handling after-hours doesn't mean working without rest. With an always-available catalog, automatic messages, and a clear routine, your business sells even while you rest.